Terms and Conditions for Zmei’s Website and Services

By accessing or using Zmei’s website and related services (collectively the 'Service'), you agree to these Terms. If you do not agree, you must immediately discontinue use of the Service. These Terms constitute a legally binding agreement between you and Zmei.

You may only use the Service for lawful purposes and in accordance with these Terms. You may not:

• Copy, modify, distribute, or commercially exploit the Service without written permission.
• Attempt to access source code, decompile, bypass security, or reverse engineer the Service.
• Use the Service to transmit harmful, unlawful, or offensive information.
• Interfere with the operation of the Service or attempt to gain unauthorized access to our systems.

Zmei may suspend or terminate access if these Terms are violated.

• You are responsible for keeping your login credentials confidential.
• You must ensure that your account information is accurate and up to date.
• You are responsible for all activities that occur under your account.

Zmei may suspend or delete accounts that violate these Terms.

For any questions or issues, please contact us at alfi@zmei.eu.

• You have a 14-day right of withdrawal from the date of receiving the product or entering into the agreement (in accordance with EU consumer law).
• To exercise the right of withdrawal, contact us via email before the deadline expires.
• Refunds will be issued to the original payment method within 14 days of approval.
• For digital products/services that have been accessed, downloaded, or used, the right of withdrawal may no longer apply.

All content on the website (text, graphics, logos, software, design, etc.) is owned by Zmei or its licensors and protected by Danish and international law. No part may be copied, reproduced, modified, or published without written consent.

Feedback, ideas, and suggestions ('Submissions') are considered non-confidential and become the property of Zmei. Zmei may use them freely without compensation. You warrant that you have the necessary rights to any material submitted.

We use cookies for functionality and analytics. By using the Service, you agree to cookies in accordance with our Cookie Policy and Privacy Policy. Personal data is processed in compliance with the GDPR and applicable Danish law.

The Service may contain links to third-party websites that Zmei does not control. We are not responsible for the content, policies, or practices of those websites. You visit them at your own risk and should review their terms and privacy policies.

Zmei may modify, update, or temporarily suspend all or parts of the Service at any time, with or without notice. We may also update these Terms. The latest version will always be available here with an updated date. Continued use constitutes acceptance.

• The Service is provided 'as is' and 'as available' without warranties of any kind.
• Zmei disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
• Zmei shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the Service.

Nothing in these Terms limits liability for death, personal injury, fraud, or any other liability that cannot be lawfully excluded under Danish or EU law.

You agree to indemnify and hold harmless Zmei, its employees, and partners from any claims, losses, or expenses (including reasonable attorney’s fees) arising from your use of the Service or breach of these Terms.

Zmei may suspend or terminate your access at any time if you violate these Terms. Upon termination, all rights granted to you will immediately cease. You may request deletion of your account by contacting us. Termination does not affect rights or obligations already accrued.

These Terms are governed by Danish law. As an EU consumer, you retain any mandatory rights in your country of residence. Disputes should first be resolved amicably; if not possible, they may be referred to the Danish Institute of Arbitration or the EU’s ODR platform.

If any provision is found invalid, the remaining provisions remain in effect. These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Zmei and supersede any prior agreements.

If you have questions about these Terms, please contact us via the contact form or call +45 81 93 40 43.